Stop the fake invoice before it gets paid

What attackers go after in Norcross

Businesses that buy and sell goods move money all day: deposits to overseas suppliers, payments to freight forwarders and carriers, and customer invoices that change hands by email. That makes them a target for business email compromise. A criminal gets into a mailbox, or creates one that looks almost the same, waits for a real invoice and then sends new bank details. The FBI's Internet Crime Complaint Center logged 24,768 business email compromise complaints in 2025, with reported losses of about $3.05 billion.

Ransomware is the other big risk. In the same report, the FBI said the ten most-reported ransomware strains most often hit three critical sectors, and critical manufacturing was one of them. Among businesses outside those sectors, 17 percent of ransomware complaints came from contracting firms such as electricians and general contractors. A Norcross plant or distributor that stops for a week can lose customers who need their orders on time.

The fraud controls we put in first

• Multifactor authentication on every mailbox, with sign-ins from unusual countries or risky devices blocked.
• Email filtering that flags look-alike domains, spoofed senders and messages that ask for urgent payment.
• Mailbox rule alerts: attackers often add hidden forwarding rules. We watch for them and remove them.
• A payment-change policy: any new bank details get confirmed by phone, using a number already on file. We help you write it down and train the people who pay bills.
• Sender authentication for your own domain (SPF, DKIM and DMARC), so it's harder for criminals to send email that looks like yours to your customers.

Protecting the floor as well as the office

Warehouses and plants have devices that office IT plans ignore. Shared PCs, scanners, IP cameras, badge readers and machine controllers often run old software and can't always be patched on Microsoft's schedule. We keep a list of each one, put them on separate network segments and limit what they can reach. A camera on the dock should never be able to talk to your accounting server.

• Endpoint detection and response on every PC and server that can run it, watched by people who act on alerts.
• Individual sign-ins on shared stations, so a former worker's password doesn't keep working for years.
• Admin rights limited to the few people who need them.
• Remote access for vendors who service your machines, set up so it's on only when needed and logged.

Training people can actually follow

Security awareness training only works if people understand it. In a multilingual workplace, a long English video doesn't help much. We focus on a few habits: don't approve a sign-in you didn't start, check the sender before you click, and tell a supervisor when something looks off. Short lessons and test phishing emails show who needs extra help. Where the training platform offers lessons in other languages, we turn them on for the staff who want them. Our own engineers speak English, so we lean on visuals and plain words.

If something gets through

When a mailbox is taken over or a PC is infected, we isolate it, lock the account, check what was accessed and restore clean systems from backup. We also help you contact your bank quickly about a fraudulent wire. Fast reporting gives the bank and the FBI the best chance of freezing the money. Afterward we help you work out what to tell customers and your insurer.

Insurance questionnaires

Cyber insurers now ask whether you use MFA, endpoint detection and protected backups. We help you answer accurately, close gaps before renewal and keep records that show the controls are in place. Each month we also review admin accounts, sign-in reports and open alerts, and we bring a short security summary to every quarterly meeting.

Questions about cybersecurity